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The original item was published from 2/3/2022 9:44:31 AM to 2/3/2022 11:55:47 PM.

News Flash

News & Announcements

Posted on: February 3, 2022

[ARCHIVED] Town facilities closed due to inclement weather

Town Hall closed

Town facilities update:

Town facilities closed on Feb. 3:

All Town offices will be closed on Thursday, Feb. 3. Emergency services will remain available. The Town's main phone line is currently staffed during business hours.

Main line: (972) 226-7177.

Town administrators will reassess weather and road conditions tomorrow, Feb. 4. An update will be posted when a final determination has been made. 

Other important information:

  • Town Center Park restrooms are closed. Staff will evaluate reopening the restrooms on Friday, Feb. 4.
  • It is extremely important that you locate where your water shut off(s) are in case of busted pipes.
  • If you do experience a busted pipe and you are unable to locate your water shut off, do NOT call 9-1-1. Instead, call the Public Works on-call number, Town Hall, or the non-emergency number (listed below). Someone will be available to assist you as fast as they are able to get to you.


Non-Emergencies - (972) 203-0312

On-call Public Works - (972) 251-0567

Town Hall - (972) 226-7177

Please call 9-1-1 for true emergencies only during this time. It is imperative that the system does not become overloaded with non-emergent calls, so that our first responders are available to respond to actual emergencies. 

Emergency alerts and the NewsFlash:

The Town's emergency alert system is in place at all times and will be activated, if needed. If you are not registered to receive emergency alerts, you can register here

The NewsFlash is the Town's eNewsletter and is a great way to stay up to date on what is happening in the Town. You can subscribe to receive the NewsFlash here

Oncor update:

Click the link below to see Oncor's latest update:

Feb. 3 news release. 

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