Why is wastewater the most expensive charge on my bill?

By nature, wastewater is more expensive to turn to water than water is to turn to drinking water.  The Town contracts with the Cities of Mesquite and Garland to treat the Town’s wastewater and they pass any increases on to us.

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1. Are my rates going up next year?
2. Why are my rates going up?
3. How much will my bill be?
4. What am I paying for each month?
5. Why is wastewater the most expensive charge on my bill?
6. How does the Town make sure rates are fair for each customer?
7. Are rates higher in some parts of the Town than in others?
8. Are the rates I pay being used to invest in the Tow’s aging infrastructure?
9. Who can I call if I have a question about my bill?