Public Information Request

PIA Statement:

Due to concerns regarding the coronavirus (COVID-19) pandemic, all Town of Sunnyvale facilities are closed to the public effective Tuesday, March 18th. The Town does not have an anticipated reopening date.

Section 552.233 of the Government Code recognizes cities in disaster situations are primarily concerned with public safety actions. Due to the closure of Town offices and decreasing staffing levels, the Town is unable to respond to open records requests after March 24, 2020. Any public information requests currently pending or submitted during this time will be responded to once the Town reopens. We appreciate your understanding and patience during this uncertain time.

Public Information Request

In accordance with the Texas Public Information Act, Public Information requests must be submitted in writing. Requests should be for documents, or other information that is already in existence. The Town of Sunnyvale is not required to answer questions, perform legal research, or comply with a continuing request to supply information on a periodic basis. The Town of Sunnyvale may, however ask for clarification of Requests if it is uncertain as to what is being requested. Some records of the Town of Sunnyvale may be exempt from disclosure.


When making a request for public information, please keep in mind that some information may accrue a cost to process. Should the office determine that your request will be in excess of $40, a cost estimate will be provided to you. For more information about Public Information Act, please visit the Texas Attorney General’s website.

Methods of Request

Public Information requests may be submitted to the Town Secretary using any of the following methods:

  • Mail request or bring request "in person" to:
    Town of Sunnyvale
    Rachel Ramsey, Town Secretary
    127 N Collins Road
    Sunnyvale, TX 75182
  • Fax request to Rachel Ramsey Town Secretary at 972-226-1804.
  • Email your request and in the subject field please put one of the following: 
    • ORR
    • Open Records Request
    • PIR
    • Public Information Request